The challenge - A company active in multilingual translation wants to assess the robustness and scalability of the architecture of its solution in the context of a change in the way the service is provided.

CETIC’s intervention consisted mainly of an assessment of the software architecture quality using the archicheck service. The services ranked various ISO25000 quality attributes identifying strengths in robustness and scalability through the reliability (e.g. monitoring), efficiency (e.g. multi-tenancy) and  security (e.g. pentesting) attributes. Some weaknesses and related recommendations were formulated on other quality attributes such as operability (e.g. manual configuration steps), maintainability (e.g. documentation). Note this assessment goes beyond pure design and development level activities but also covers operation practices in a Dev(Sec)Ops context.

The outcome of the audit was to trigger an evolution of the architecture to a new, containerized architecture enhancing its scalability and extensibility which can rely on a container orchestration engine to manage elasticity. It also contributed to strengthening DevOps practices related to the use of Continuous Integration/Continuous Deployment (CI/CD) pipeline with automated tests. It also introduced DevSecOps practices by integrating automated security checks into the CI/CD pipeline.

Context: a  pharmaceutical company operating in emerging markets relied on a custom-built ERP system. After an internal reorganization, new functional needs emerged, but the existing IT partner was no longer able to guarantee the required level of quality or scalability. The company needed to decide whether to continue investing in its bespoke solution or migrate toward a standard ERP.

Our Mission: CETIC was entrusted with delivering an independent and objective assessment of the existing ERP. The evaluation included an in-depth analysis of the software’s code base, documentation, and architectural foundations, using a quality framework aligned with ISO 25000 standards.

This assessment provided a clear view of the system’s maintainability, performance, robustness, security, and long-term scalability. It highlighted both strengths and areas requiring improvement, giving the company an accurate and factual understanding of the ERP’s true technical condition.

Outcome: the audit gave the management team the factual insights needed to make a confident strategic choice. Based on CETIC’s assessment, the company decided to stop investing in the custom ERP and initiate a transition toward a standard, off-the-shelf solution. This decision was reinforced by the ability to better anticipate future costs, reduce technical risks, and ensure long-term sustainability.

Conclusion: beyond technical recommendations, CETIC provided a solid decision-making foundation that enabled the company to secure a more resilient and future-proof digital infrastructure.